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Use Case18 October 2026·5 min read

WhatsApp Forms for Opticians and Eyewear Shops — Capture Frame and Lens Enquiries Faster

Frame style, lens type, and prescription details drive every eyewear enquiry. A WhatsApp form collects them upfront so you can recommend the right options on the first reply.

"Do You Have Frames Under ₹2,000?"

Eyewear enquiries tend to start with a vague question and end with a dozen messages about budgets, lens types, and prescriptions. A form turns that scattered thread into a clear brief.

Eyewear Enquiry Form Template

Fields to include:

  • Full Name (Text, required)
  • Phone Number (Phone, required)
  • Looking For (Checkbox) — Spectacles / Sunglasses / Contact lenses / Eye test appointment
  • Do You Have a Prescription? (Yes/No)
  • Upload Your Prescription (File Upload) — optional
  • Lens Preference (Choice) — Blue-light filter / Anti-glare / Progressive / Photochromic / Not sure
  • Budget Range (Choice)
  • Frame Style You Like (Dropdown) — Rimless / Full-rim / Half-rim / Aviator / Round / Cat-eye
  • Preferred Visit Time (Choice)
  • A Photo Prescription Saves a Trip

    A clear picture of the prescription means you can check lens availability and price before the customer leaves home — and avoid the awkward "sorry, that power isn't in stock" at the counter.

    Where to Share the Form

  • Google Business Profile — "optical shop near me" is a strong local search
  • Instagram — style reels and new-arrival posts with the form in your bio
  • Nearby clinics — ophthalmologists can pass your link to patients who need glasses
  • Shop counter — a QR code for people who want to enquire quietly and walk in later
  • Use the Reply to Guide, Not Just Quote

    > "Hi [Name], thanks for the details. For long screen hours, a blue-light filter lens with a lightweight full-rim frame would suit you well. I've shared three options within your budget — would you like to try them this evening?"

    A recommendation feels like service. A bare price list feels like a catalogue.

    Create your eyewear enquiry form →

    Ready to collect leads on WhatsApp?

    Create your first WhatsApp form free — no credit card required.

    Start for free →
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